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iDemand Gateway to Broaden and Simplify Key Distribution Worldwide Atlanta, Georgia – July 7, 2009 – HBSi, an IBS Group Company, announced the activation of their interface with Raffles Hotels & Resorts (Raffles), a leading luxury hotel brand.
HBSi is providing enhanced connectivity between Raffles and many of their tour operator partners, wholesalers and other electronic distribution channels such as Travelocity. Using the iDemand Gateway enables Raffles to instantaneously transmit their room availability, rates and inventory to members of the HBSi Demand Partner Network (DPN). In addition, this interface fully automates reservation delivery so Raffles properties will no longer be required to manually enter faxed or emailed reservations from these channels. The HBSi connection promotes accuracy and more efficient processes for both the hotels and its distributors.
“We are pleased to add HBSi connectivity to the services we offer to our hotels. There are significant advantages in using the HBSi connection to our central reservation system. We are now able to provide our properties with direct connectivity to a broader spectrum of electronic distribution channels.” said Jeannette Ho, VP Marketing and Sales for Raffles Hotels & Resorts. “Our partners now have the option to check availability and deliver reservations through a real-time electronic connection, which results in greater opportunities and increased productivity for our hotels.”
“Adding Raffles Hotels & Resorts to our growing Supply Partner Network helps us to address the requests our Demand Partners have had for outstanding luxury hotels in the Asia Pacific and EMEA regions of the world,” said HBSi COO Greg Berman. “We always strive to assure the relevancy of our Demand and Supply Partner Networks to one another. With their extraordinary reputation and international locations, we are confident that Raffles will drive us even further in that direction,” concluded Berman. HBSi’s iDemand GatewayTM solution connects hotels chiefly with tour operators and the world’s largest online travel agencies to streamline the flow of transactions. For some customers, HBSi eliminates time-consuming, error-prone processes associated with manually managing multiple extranets that provide distribution channels access to the very latest rates, inventory and, in many cases, last room availability. For more automated customers, the HBSi solution dramatically enhances merchandising capabilities so they can offer more products in more innovative ways. HBSi’s flexible solution provides robust interfaces to legacy and leading-edge systems to suit each customer’s needs, increasing revenues and streamlining operations. Media Contact: Lisa Barker,
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, or 678-391-3099.
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