Technology Infrastructure

To ensure maximum availability and security for your data and booking transactions, our technology infrastructure includes the following:

• Cutting-edge and highly scalable IBM BladeCenter for application servers
• EMC storage area network (SAN) devices
• Redundant Cisco and Juniper security and network devices
• Redundant F5 BigIP load balancers
• Microsoft's .Net architecture for integration with partner systems
• Multiple virtual private network (VPN) capability
• Multiple Internet access via 10 megabit burstable circuits from different providers
• Encryption by 3DES (VPN) or secure sockets layer (SSL) for data transfers
• Nightly system backups
• 24/7 system monitoring and managed services by Stratus

HBSi’s applications are located at Equinix’s IBX Tier 1 Data Center in Ashburn, Virginia. Equinix owns and operates 15 IBX facilities worldwide. This arrangement helps ensure the highest level of security and availability for your hotel data and booking transactions. Data Center features include the following:

• Built to withstand wind, water, and seismic activity
• Multiple power grids plus uninterruptible power supply (UPS) backups to keep the facility running until diesel generators start (with 72-plus hours of backup fuel)
• Fully fault-tolerant network inside the data center
• 24/7 facilities and environment monitoring by Equinix’s network operations center
• Redundant cooling systems ensures optimal 72 degrees and 45 percent relative humidity
• Very early warning fire detection (VEWFD) system and smoke management system as well as early warning fire detection (EWFD) for computer and network rooms including raised floors
• Roving security patrols secure storage, locking cabinets, private cages, and provide mandatory escorting for authorized personnel
• Ground rods and conventional dissipation system tied to the building grounding system for lightning protection
• Emergency site lighting
• 4-minute law enforcement response time
• 2-minute fire department response time
• Variety of telecommunications options including Internet, VPN, asynchronous transfer mode (ATM), frame relay, private line, satellite link, and dial-up as well as voice services